SCOPE OF THIS POLICY
TYPES OF INFORMATION WE COLLECT
We collect Personal Information, including Personal Health Information, and we may use Personal Information to create a separate type of information, aggregate information which removes your identity and allows us to create statistical data.
For example, we collect:
Registration information you provide when you create an account on our portal, such as your first name and surname, location of residence, gender, date of birth, email address, username, and password;
Transaction information you provide when you purchase a product or service from us, such as your postal address, telephone number, and payment information;
Information we obtain from a third party, such as a site or platform provider, about use of our applications on third-party platforms or devices.
HOW WE COLLECT YOUR INFORMATION
We collect information you provide to us when you purchase products or services, register with us, or otherwise interact with us using one or more devices. You may provide information to us in a variety of ways, including by typing or speaking.
We collect information through a variety of technologies, such as application program interfaces, and Web beacons, including when you visit our sites.
SHARING YOUR INFORMATION WITH OTHER ENTITIES
We will not share your Personal Information with a third party, except as required or permitted by law, and your Personal Health Information will not be shared with a third party, except as is described by our HIPAA Notice of Privacy Practices Policy.
Please note that once we share your personal information with another company, the information received by the other company is controlled by that company and becomes subject to the other company's privacy practices.
When companies perform services on our behalf, like package delivery, marketing and advertising, and customer service, they may receive your personal information; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law; and
YOUR CONTROLS AND CHOICES
We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. You may contact us to exercise these options by calling 713-554-2004 or sending an email to Info@telehealthrecovery.com accordance with applicable law, your controls and choices may include:
Correcting, updating, and deleting your Registration Information
Requesting access to the personal information we hold about you and that we amend it as stated in our HIPAA Notice of Privacy Practices Policy
Please be aware that collection of certain personal information is mandatory because of the service we provide, but we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, contact us at 713-554-2004.
PRIVACY OF MINORS
We recognize the need to provide further privacy protections with respect to personal information we may collect from minors as it relates to the services provided. When we intend to collect personal information from minors, we take additional steps to protect their privacy, including:
Notifying Parents or guardians about our information practices with regard to minors, including the types of personal information we may collect from minors, the uses to which we may put that information, and whether and with whom we may share that information;
In accordance with applicable law, and our practices, obtaining consent from parents for the collection of personal information from their minors
Giving parents access or the ability to request access to personal information we have collected from their minors and the ability to request that the personal information be changed or deleted.
The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical safeguards that are designed to protect information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate technology and methods as appropriate, or as required by law. Please be aware that, despite our best efforts, no security measures are perfect. If you believe that your information has been compromised, contact us immediately at 713-554-2004.