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© 2020 Telehealth Recovery Network LLC


This is NOT insurance nor is it intended to replace insurance. This discount card program contains a 30 day cancellation period. The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This plan provides discounts at certain healthcare providers for medical services. This plan does not make payments directly to the providers of medical services. Discount Medical Plan Organization: Telehealth Recovery Network, LLC., Attn: Compliance Department, 10820 Craighead Dr., Houston, TX 77025.

Telehealth Recovery Network's Peer Recovery Professionals are available for face to face video support 24/7, 365 days a year.

Our Peer Professionals are highly trained and caring individuals who are experts at developing a trusting bond and seek to maintain a lasting personal connection with their trainee. 


Our Peer Professionals assess individualized needs, explore doubts, fears, examine family interaction, obstacles, dreams and desires and then work together to create a winning plan to break barriers and accomplish goals. 


Our members or people seeking recovery are consistently encouraged, given valuable resources and have their own personal coach at their fingertips all day any day. 


Our Telehealth Peer Recovery Professional bring our members hope, connection and help to prevent setbacks in the reach for full recovery. 

For Clients 

TRN Recovery at Hand Peer Recovery Professionals (PRP) can help you initiate and sustain substance use and/or mental health recovery by serving as a personal guide and removing barriers for people seeking or already in recovery.  Their focus is always on you, the individual with the goal to help improve your quality of life and build recovery capital. Through a healing centered/strength-based approach, a clear and collaborative plan is created to help identify your pathway, as well as assist in navigating systems needed to support and sustain recovery.  


For Families 

Often family members, friends and supporters are not aware enough of the various treatment and recovery options for people with substance use and mental health disorders, nor are they aware if some of these treatments are evidence-based, hold high ethical standards while others may not. 

TRN Recovery at Hand Peer Recovery Professionals can help families navigate the often-difficult landscape of service providers and build plans to help their loved one or friend in a supportive caring way.  

TRN Recovery at Hand Peer Recovery Professionals Services: 

1. Support you and help you to establish a plan for life in recovery. 

2. Help you connect with others who can help you succeed in recovery and we will explore services that you may want to consider using a support for attaining a comfortable recovery. 


3. Keep the relationship with you confidential, but we will acknowledge your participation in this program, if you request that we do so. 


4. TRN Recovery Coach Network Professionals will not provide an evaluation of anyone’s recovery or report on anyone’s use of substances.  


5. TRN Recovery Coach Network Professionals are legally and ethically obligated to report a recovery coaching participant’s disclosure of personal involvement with child or elder abuse/neglect, threatened self-harm, or harm to others. 


6. TRN Recovery Coach Network Professionals do not provide formal clinical assessments, recommend any particular level of care, provide clinical treatment services, monitor abstinence, maintain clinical records, or dispense medications.  


Length of Services 

The length of the relationship is as brief or enduring as client & PRP choose, typically a 3-month minimum is recommended with weekly sessions, however, it can last as long as is useful for months or years. 

Recovery Coach Professionals 

Our TRN Peer Recovery Professionals view recovery as something that is naturally attractive and occurs when the person or family is in touch with the outcomes they want in their life and has ongoing support, capital and accountability in their capacity to be successful. This may include collaboration with professionals on recovery initiation and extends beyond to include the transition between recovery initiation and recovery maintenance to enhanced quality of life in long-term recovery. 

Similar to life and business coaching, Peer Recovery Professional services is a type of partnership where the person in or seeking recovery self-directs their recovery while the PRP provides their expertise in supporting successful change.

TRN Peer Recovery Professional services focuses on achieving any goals important to the individual. The coach asks questions and offers suggestions to help the client begin to take the lead in addressing his/her recovery needs. Recovery Coaching focuses on honoring values and making principle-based decisions, creating a clear plan of action, and using current strengths to reach future goals. The coach serves as an accountability partner to help the person sustain his/her recovery. The Recovery Coach helps the person access recovery, as well as access systems needed to support recovery. 

TRN Peer Recovery Professionals are trained individuals with varied lived experiences and have been vetted by Nationally Recognized organizations such as The Center for Addiction Recovery, a program of Connecticut Community for Addiction Recovery, Mental Health America, IC & RC and participated in a number of TRN enhancement trainings in order to join our team. We continue to build our Professional coaches’ skills and abilities in order to provide a industry leading healing centered approach to care for everyone utilizing TRN. 

PRP Code of Ethics 

  • All individuals are unique and have special needs, goals, health attitudes and behaviors and expectations for recovery. 

  • Persons in recovery share some similarities, however, management of their own lives and mastery of their own futures will require different pathways at times. 

  • All persons should be offered equal access to recovery and have the opportunity to participate in their recovery process. 

  • All persons are to be treated with dignity and respect. 

  • All persons deserve the right to privacy and confidentiality regarding their recovery journey. 

  • An appropriate use of sharing personal stories. 

  • The focus of the relationships are for the individual being served and not for personal gain. 

  • As representatives of people in recovery our actions influence how the community sees the recovery movement. 

  • Work to advocate for those in our service, especially those who feel they have no voice. 

  • Respect the cultural diversity of the people we serve. 

  • Acknowledge our own biases. 

  • Treat persons in our care as resources. 

  • Maintain personal recovery, if applicable 

  • Do no harm. 

  • Carry hope to individuals, families and communities. 

  • Improve yourself; Give your best. 

  • Accurately represent your recovery experience and the role from which you are speaking. 


TRN Recovery at Hand Peer Recovery Professionals are unlike licensed addiction counselors in that they are non-clinical and do not diagnose or treat addiction or any mental health issues, However, a Peer Professional may assist in accessing clinical services. The Peer Recovery Professional services is a healing centered, strength based service that is developed and provided mainly by persons who are in recovery themselves or been impacted, and as a result have gained knowledge on how to attain and sustain recovery, and also by those involved in the recovery initiation of others.  

How are TRN Peer Recovery Professionals different?  

The TRN Quality of Life Assurance 

An important aspect to anyone’s pathway of recovery is maintaining a holistic approach to improve their quality of life. TRN Professional Coaches help individuals and families look at several dimensions of recovery and collaborate in the plan development. We believe in the capacity for personal transformation and working towards a powerful, positive, and compelling vision of future is possible. 

  • The Recovery dimensions of wellness we work with are 

  • Connection to the (Recovery) Community 

  • Mental & Emotional Health 

  • Physical Health 

  • Spiritual Health 

  • Vocation & Education 

  • Personal Daily Living 

What is your Pathway? 

There are many paths of recovery. People will choose their recovery pathway based on a number of factors including cultural values, socio-economic status, psychological and behavioral needs, and the nature of their substance use disorder.


The TRN app, along with the assistance from a Peer Recovery Professional will help individual identify a pathway of Recovery that best meets them where they are at whether it be initiation or sustaining stage. 

 Types of Recovery Paths include: Natural Recovery, Recovery Mutual Aid Groups, Medication-Assisted Recovery, and Alternative Recovery Supports. There is no one pathway of Recovery that works for everyone, however, with ongoing support, connection and access to healing centered approaches individuals and families can find a pathway that works for them and their needs. 

TRN also has inter app referral connections to experts in holistic and professional counseling and therapeutic fields of care. With access to financial coaches, spiritual guides, Doctors and more, the TRN Engage app can help create a virtual care team for anyone. 

The Importance of Peer Recovery Professionals: 

Life Recovery does not happen after ONE free crisis phone call to a Hotline. Nor does life recovery from mental health or addiction, happen in two weeks. Life recovery happens one day at a time over a length of time. It takes time to get to a point of needing help and the reverse is true as well. It takes time to get to a point of recovery.  

In cases of addiction and mental health crisis the most critical time to stay connected with a Peer Recovery Professional is the first year.  

Our Peer Recovery Professionals will be available for a face to face telehealth call to support our members 24/7 and 365 days a year.  

They are emotionally intelligent, intuitive and trained individuals who are equipped to meet a person where they are in their life. They are experts at developing a relationship and seek to work to maintain a personal connection. Together they will look at the clients’ life balance and the social determinants that affect the whole being. They will together seek to identify and assess all areas that are out of balance and need personal attention.  The members will set goals for themselves, be given resources to help them accomplish those goals, they will be given assessments to bring introspection which will help bring clarity.  

Early intervention is at the utmost importance. 


In using a Telehealth Peer Recovery Professional for addiction and mental health issues will bring hope, connection and prevent people from setbacks in mental health and addiction relapses. 

How do TRN Peer Recovery Professionals Bring Positive Outcomes? 

  • Form connection and a sense of belonging through conversation by sharing stories, successes, strategies, etc.  

  • Serves as a personal guide and mentor for people seeking, or already in recovery. 

  • Check in regularly through private message text or video to keep the client accountable and on track 

  • Examine Life Balance (Physical health, family, finance, social life, career, home, community involvement) through assessment tools used in the industry. Help the client by reviewing each with checklists and other resources. 

  • Set goals and create challenges, make action plans. For example: Attend 2 AA meetings a week., Exercise 20 minutes 3 times a week, Etc. 

  • Track the progress and measure outcomes of the client through journaling or charting.  

  • Discuss triggers and ways to avoid them to avoid setbacks or relapse. For example; the coach will provide tools to help a client “play the tape forward” to avoid problems. 

  • Help find resources for harm reduction, detox, treatment, family support, and education, local or online support groups; or help a client create a change plan to recover on their own.